FAQ's

How long do the sessions last?

Typically, clinical psychology sessions last for fifty minutes, and start and end promptly. Assessment sessions are likely to last a little longer, though session duration can be negotiated on an individual basis. Sessions are held in consulting rooms, though it is sometimes necessary to do home visits and conduct treatment sessions outside of a clinical consulting room setting. Additionally, Coaching sessions further into the work can also be conducted over the telephone, and via Skype.

Quality Control and Ethics

Dr. Karia and all her associates have had to pass stringent membership requirements in order to achieve BPS Chartered status and practising certificate. As a HCPC Registered Practitioner Psychologist, they must adhere strictly to the standards of conduct and ethics outlined by HCPC. Furthermore, Clinical Psychologists are required to demonstrate evidence of Continual Professional Development (CPD) and Supervision to remain chartered and registered.

Confidentiality

Most of what is discussed in sessions is kept confidential between the Clinical Psychologist and the client. We will need to report back to the referrer about the outcome of the assessment/intervention, though precise details of what is included in those reports can be negotiated. If it would help the assessment or intervention to request information from others, or share information with others, whether they are professionals or significant others, we would usually seek permission or consent from the client. The only rare exception to this would be if it was considered that the client or other people are at risk of serious harm if the information is not shared, in which case we would have a duty to act and share information to ensure their safety.

How quickly will I be seen?

We aim to offer an appointment as soon as possible to clients, typically within 1 to 4 weeks. However, there are times where this is not possible, and this will always be discussed and negotiated at the enquiry stage.

Where will I be seen?

Consultations are offered to our clients at our centrally-based consulting rooms in Leicester. Please see the 'Contact us' section for details. Occasionally, it may be necessary to use an alternative venue depending on room and practitioner availability and client need. This can be negotiated on an individual basis.

When are appointments available?

Currently, we are able to offer appointments after 5.30pm on weekdays, and occasionally on weekends.

What are your fees?

Fees will vary according to the nature and complexity of work required, the practitioner who is best suited to carrying out the work, and whether the fees will be paid through self-funding or through medical insurance. People who are self-funding are offered a small discount usually. Please contact us in the first instance so we can understand your requirements and provide an initial quotation.

How are fees paid?

Self-funding

Those who are self-funding will need to pay at the end of each session with cash or cheque. It may be possible to pay by direct bank transfer in advance of the session. This can be negotiated with the practitioner working with you.

Medical Insurance

If you are being funded through private medical insurance, the payment method varies depending on the insurance provider. You will either pay for the treatment yourself and then claim the money back, or we invoice them directly. If the insurance company is refusing to pay the fee, then you will be liable to pay the fee.

If you are considering accessing the services of MaxiMinds and are intending to get this funded through medical insurance, please speak to your insurer about this first. You will need their authorisation before any sessions can be offered to you. They may require some form of referral letter to confirm that you require psychological assessment and treatment. Additionally, please contact us to see if Dr Karia or any of her associates are registered providers with your insurer.

What if I need to cancel my appointment or I can’t attend?

Like most providers, at MaxiMinds, cancellations within 24 hours and missed appointments are usually charged for at the full rate. This is because it is difficult to fill the appointment slot at short notice.

07961 177960 (Dr Nisha Karia)   |    enquiry@maximinds.co.uk
Correspondence address: MaxiMinds Clinical Psychology, 1st Floor Prebend House, 72 London Road, Leicester LE2 0QR.